Privacy Policy

Last updated: February 2026

United Roadside Services values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request services.

By using our website or submitting information through our forms, you agree to the practices described below.

Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Vehicle information (year, make, model)
Service location
Description of your vehicle issue

This information is collected when you:

Submit a contact form
Request service or a quote
Book an appointment
Communicate with us by phone or email

How We Use Your Information

Your information is used only to:

Respond to service requests
Schedule appointments
Provide roadside assistance or mobile mechanic services
Communicate about your vehicle or service
Improve our customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Location Information

If you provide your location, it is used solely to dispatch service and confirm availability within our service area, primarily in Spokane and surrounding communities.

Payment Information

Payments are collected in person at the time of service. United Roadside Services does not store credit card information on this website.

Cookies & Website Analytics

Our website may use cookies or basic analytics tools to understand visitor behavior and improve site performance. This data is anonymous and does not personally identify you.

You may disable cookies through your browser settings at any time.

Data Protection

We take reasonable steps to protect your personal information. However, no online system can guarantee complete security. By using this website, you acknowledge and accept this risk.

Third-Party Services

Our website may use third-party tools for forms, scheduling, or analytics. These providers have their own privacy policies governing how they handle data.

United Roadside Services is not responsible for the privacy practices of third-party platforms.

Your Rights

You may request:

Access to your personal information
Corrections to inaccurate data
Deletion of your information

To make a request, please contact us directly.

Changes to This Policy

United Roadside Services may update this Privacy Policy at any time. Changes will be posted on this page.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact United Roadside Services through our website or by phone.

Thank you for trusting United Roadside Services.